Technical project manager
« For one of our customers in the luxury sector, you will work on high value-added projects as a Workplace Technical Project Manager. Working closely with your contacts, you will support and advise our customer in the lifecycle management of its Workplace solutions. »
Missions
Within an IT department aiming to be 150 people, the workplace technical project manager joins the workplace team. The team manages run & build directly for 5000 mailboxes and 3500 users accounts, inside a shared tenant.
The Workplace team is involved in America, EMEA and Asia.
As a technical project manager, you will be responsible of:
- Manage workplace projects for endpoints and collaboration
- Deploy technical solutions like Nexthink and Teams voice
- Can assume a sponsorship role and an expert role on Nexthink, Teams voice or other solutions
- Monitorize and react on the security controls and alarmistic in place as well as make sure that group security parameters are in place in a regular basis
- Support the platform accordingly to best practices like ITIL and keep its backlog low or null on the incident
- Management and change management. ensure it is followed accordingly by promoters and representatives.
- Create and provide guidelines to other entities and their respective support lines
Skills
Nexthink and endpoint optimization
○ Technical integration of public applications dashboard and KPI
○ Technical integration of corporate applications dashboard and KPI
○ Organize meetings with Product Owner
○ Sponsoring the product to IS&T, conduct workshops
○ Gather feedback, manage changes and deliver continuous improvement
Teams voice
○ Audit legacy phone services
○ Partners management : RFP, contract, risk analysis, kickoff, workshops, challenge progress, recipe
○ Document, deliverables validation, ensure project quality
○ Promote global teams voice solution
○ Conduct international meetings (North America, EMEA, APAC)
○ Change management
Optional additional skills
Sharepoint/Onedrive
○ Sites: active sites, deleted sites, , site creation, site storage limits, retention,sync
○ Policies: sharing/federation, access control
M365 apps
○ power apps, delve, forms, power automate, stream, viva
Security & Compliance
○ Alerts, DLP, information governance, supervision, threat management, mail flow, data privacy, ediscovery,
○ reports, data classification & connectors, audit, content search, communication compliance, DSR,
○ information governance & protection, risk management, records management
Azure Active Directory
○ users and groups, roles and administrators, administrative units, licenses, security
○ flexoffice – flexdesk.